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Careers at Rawlinson Group

Aftersales/Service Advisor - Rawlinson Group Bury St Edmunds

Full Time
Rawlinson Group Bury St Edmunds
Published: 10 May 2017

The successful applicant will be required to effectively handle incoming customer calls by creating a friendly and professional impression. You'll put our customers’ needs at the heart of everything you do, whether it's providing estimates, booking repairs or answering queries - as a result, delivering 'Family-like-care' will become second nature. Building an immediate rapport with people at all levels, you will focus on delivering an outstanding customer experience every time.

Required skills:

•Computer Literate

•Working with general public

•Good telephone manner

Training will be given, could suit someone who is used to dealing with customers from another industry If this position is of interest to you please contact Tim Reinman at Rawlinson Group, 01284 727853 or Email tim@rawlinsongroup.co.uk

New Car Salesperson - Rawlinson Group Bury St Edmunds

Full Time
Rawlinson Group Bury St Edmunds
Published: 10 May 2017

We are looking for a New Car Salesman for our Showroom, To meet and greet all potential customers and ensure that their requirements are fully ascertained and that adequate information is obtained to ensure follow ups can be made. To conduct a full and professional sales presentation to all customers in line with their requirements. To encourage, wherever possible, vehicle demonstrations To maximise the sale of new and used stock. To accurately appraise part exchange vehicles. To use our DMS and follow up customers. You must have at least 3 year experience with a main dealer, must be hard working, target driven and able to work with others.
Please contact Tim Reinman at Rawlinson Group, 01284 727853 or Email tim@rawlinsongroup.co.uk

Service Manager - Rawlinson Group Bury St Edmunds

Full Time
Rawlinson Group Bury St Edmunds
Published: 05 October 2017

Rawlinson Group Bury St Edmunds are looking for a Service Manager to run our Service Dpartment, Main Dealers for Renault, Citroen, Mitsubishi.

Rawlinson Group are the main dealers for Renault, Citroen and Mitsubishi based in Bury St Edmunds, Suffolk. We are looking for a Experienced Aftersales/Service Manager to join the team. As the Aftersales/Service Manager it will be your job to ensure the day to day running of the department is smooth and profitable, whilst being an integral member of the Management Team. You must have previous experience in a Aftersales Manager or Service Manager Role. The Aftersales Manager role is paying a Basic Salary of up to £30,000 with a generous OTE Bonus and a company car.

As The Aftersales/Service Manager you must:

+ Have at least 2 Years experience in a similar Role

+ Fully embrace the vision of both the Brand and Franchise

+ You must advocate the importance of people, process and performance whilst showing your passion to deliver outstanding customer service.

+ Be passionate towards the delivery of excellent customer service

+ As the Service Manager you will be pivotal to the formulation and execution of business strategies.

+ You must also have full understanding on how to analyse your departments performance whilst evaluating its impact to the wider business.

+ Have proven experience of understanding how to define vison and strategy, how to motivate, empower and inspire, how to lead team members to the achievement of objective and develop a departmental anatomy of high performance and opportunity.

If this position is of interest to you please contact Tim Reinman at Rawlinson Group on 01284 727853 or Email tim@rawlinsongroup.co.uk

Job Type: Full-time

ICT/Digital Marketing Sales Executive - Rawlinson Group Bury St Edmunds

Full Time Apprenticeship
Rawlinson Group Bury St Edmunds
Published: 05 October 2017

This is an amazing opportunity for a passionate, talented and hard-working designer to unleash their creative flair and be part of our dedicated and enthusiastic sales team, using the latest industry software’s.

The role will include creating striking catching designs, rich marketing materials for the website, engaging social media content and lots more.

Duties to include:

  • Create exciting designs internet/website
  • Looking after all social media
  • Maintaining our website
  • Looking after all web sales
  • Inputting of all used cars including all photo's and video content
  • Running the live chat on our website
  • Answering all sales emails
  • Make appointments for sales team
  • Make of adverts for the business
  • Working within a young team
  • To create materials for print use
  • Creating engaging social media content and imagery for this
  • Use of Design software, including Photoshop, InDesign, Illustrator, After Effects ect.
  • Some video editing skills would be useful to record and edit videos for the company.
  • Identifying problems and fixing faults
  • Training will be given

Job Type: Apprenticeship

Please contact Tim Reinman at Rawlinson Group, 01284 727853 or Email tim@rawlinsongroup.co.uk

Trainee Sales Executive - Rawlinson Group Bury St Edmunds

Full Time
Rawlinson Group Bury St Edmunds
Published: 05 October 2017

We are looking for a New Car Sales Advisor to join our sales team.

Training will be given for all the below

Your main role to start with will be looking after our website- social media-live chat-up loading of all used cars to all website base programs and all digital adverts

We also require someone with good people skills to meet and greet all potential customers and ensure that their requirements are fully ascertained.

To glean adequate contact information to ensure future contact can be made.

To conduct a full and professional sales presentation to all customers in line with their requirements.

To encourage wherever possible vehicle demonstrations to maximise the sale of new and used stock.

To accurately appraise part exchange vehicles.

To have a good knowledge of computers to ensure all customers are followed up in good time.

Must be hard working, target driven, work well autonomously or in a team.

NO PREVIOUS SALES EXPERIENCE REQUIRED!

If successful you will receive a basic salary plus bonuses and a company car.

Please contact Tim Reinman at Rawlinson Group, 01284 727853 or Email tim@rawlinsongroup.co.uk

Job Type: Full-time

Job Type: Full-time

Salary: £10,000.00 to £15,000.00 /year

Salesman/Sales Manager - Rawlinson Group Bury St Edmunds

Full Time
Rawlinson Group Bury St Edmunds
Published: 05 October 2017

Dealership Salesman/Sales Manager – Bury St Edmunds

Approx £15-20K Basic - £45-50k OTE + Car

Rawlinson Group are looking for a very talented, experienced Car Sales Manager with an enviable and proven track record of performance within the Motor Industry to join our client.

Are you an experienced, hands-on Sales Manager? Do you have stable, current or very recent Car Dealership experience at this level? Are you a committed and conscientious?

The ideal candidate will be a strong and driven results-orientated team-motivator. You should be a 'hands-on' manager, who is not afraid of actively contributing on the Sales floor as required. Please only apply for this role if you have current or very recent experience at Senior level within a franchised Car Dealership. You will be responsible for building and monitoring targets, motivating the sales team, and coming up with creative ways to increase footfall to drive business forwards. Candidates should have experience and a proven track record in leading and motivating a team of Car Sales Executives, with the ability to deal with all issues that may arise.

This is an excellent opportunity, our client has good values and is looking for a like-minded individual to join their team. Whilst they will demand a high standard of work and professionalism, in return they will offer the opportunity to develop within an established and reputable environment

This is what we are looking for in an individual who has the following attributes:

Target driven

Planning,

Time Management and Organising Skills,

Numeracy & Accounts,

Interpretation skills,

IT Literate,

Customer service focused,

Excellent Interpersonal & Communication skills,

Demonstrate a Positive Attitude,

Effective Influencing, Coaching and Training skills,

Motivating and Team-building skills,

Main purpose and objectives of Job

Meet sales targets by maximising sales and profit opportunities with existing and new customers. Ensure sales staff provide the highest level of customer service at all times in order to increase customer loyalty and therefore gain repeat business.

Have and maintain a high level working knowledge of FSA regulations and Sales Department policies and ensure their use in daily operations.

Monitor staff compliance with FSA and Sales Department policies through regular reviews, observations and testing.

We are a fantastic company to work for who will reward highly, you must come from a main dealership background and you must have a solid work history.

Rawlinson Group have been operating from our modern purpose built premises in Bury St Edmunds, representing the Renault franchise since 1989. In 2012 we added to our portfolio of brands with the launch of Citroen, Dacia and Mitsubishi. we are a family owned and operated by Jonathan Rawlinson and his wife Sue.Jonathan is actively involved in the day to day running of the company and place customer satisfaction at the heart of everything we do.

If you feel you meet all of the above and could join our family run business, Please contact Tim Reinman at Rawlinson Group, 01284 727853 or Email tim@rawlinsongroup.co.uk

.

Please apply by sending your up-to-date CV and a brief covering letter to Tim Reinman

Job Type: Full-time